Booking T&Cs

Thank you for booking on-line with the Spice Oven.

Once you have read the terms & conditions shown here please click below to select your booking requirements where you will be asked to confirm that you have read our Bookings, Deposits and Seating Policy Terms and Conditions.

Standard Bookings: Standard reservations for up to 15 can be made by telephoning the restaurant. On-line bookings can also be made no later than 24 hours prior to the date of reservation - see below. Numbers of babies & infants under 3 must be included in the booking. Each baby & infant under 3 must be accompanied by an adult.
Large Group Bookings: When making a group reservation for 10 to 25 people for Friday or Saturday bookings we require a deposit of £4 per person. This deposit will need to be paid in cash or with a credit card at the restaurant or by fast bank to bank transfer. We can take deposits over the telephone. The largest groups we will accept on Fridays and Saturday evenings is 25. Larger groups of 26 to 90 can be accommodated Sundays through to Thursday evenings only.
Deposits: The deposit must be paid no later than 72 hours before your reservation and for the total number of people booked for. The deposit will secure the table reservation for the party for up to 20 minutes after the agreed reservation time. The deposits are non-refundable . Guests not arriving will forfeit their deposit unless you have called us no later than 24 hours prior to the reservation and informed us of a reduction in numbers.
Xmas Bookings: When making a group reservation for 8 or over for Xmas bookings we also require a deposit of £4 per person. This deposit will need to be paid in cash or with a credit card at the restaurant or by fast bank to bank transfer. We can take deposits over the telephone. Deposits can also be paid by Fast Payment through your bank.
Running Late: Reservations for any size of group are held for a maximum of 20 minutes after the initial reservation time. Your reservation will then be null and void unless you call 0118 948 1000 to warn us of a late arrival when we can extend the reservation time by a further 20 minutes. We will, however, always endeavour to accommodate you as and when your party arrives.
Sitting at table: Whilst we will always endeavour to seat guests at table as close to booking times as possible some delays will very occasionally occur when short waiting times may be unavoidable. During our busy times, parties having reserved will only be seated once the majority of guests have arrived.
Time at your table: During our busy times, your table is available to you for a maximum of 2 hours. This is at the management's discretion and done on a case by case basis depending on how busy we are.
Guests not wishing to eat: Excluding babies & infants under 3 who DO NOT EAT, all guests sitting in the restaurant are considered to be eating. We do not allow those not eating to be seated at a table just for drinking. Anyone sitting in the restaurant will be charged for a meal at the relevant day's meal tariff. Anyone wishing to sit with friends or family but not eating must make a request to the restaurant 24 hours in advance and it will be at our discretion whether to allow this.
Payment: The Spice Oven reserves the right to require customers to pay for their meal before being seated.
Internet Bookings: Booking via the website needs to be done and confirmed at least 24 hours before the reservation day and time, if not, the reservation can only be accepted by phone.

Note: The Spice Oven gets very busy particularly on Fridays, Saturdays and Bank holidays and we cannot guarantee a table if you are late or have not paid the deposit.

The Spice Oven reserves the right to amend the terms and conditions of the deposit /
refund / booking policy without prior notice.